Refund & Return Policy

At Jerseysike, customer satisfaction is important to us. Please read our refund and return policy carefully.

Payment Policy

Our business operates exclusively on a postpaid basis through secure online payment methods. We offer or support partial Cash on Delivery (COD) for any of our products. All orders must be paid in full at the time of purchase before they are processed and shipped.

Eligible Returns & Refunds

Refunds or replacements are only applicable if:

• The product is damaged during transit.

• You receive an incorrect product.

• The product has a verified manufacturing defect.

Reporting Time

Any issue must be reported within 24 business hours of delivery.

To submit a claim, please email us with:

• Your Order Number

• Clear photos or videos of the product

• A brief explanation of the issue

Claims submitted after 24 business hours of delivery may not be eligible for a refund or replacement.

Non-Eligible Cases

Refunds or returns will not be accepted for:

• Change of mind

• Incorrect size selected by the customer

• Minor color variations due to display settings

• Damage caused by misuse, improper washing, or normal wear and tear

Refund Process

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

If a replacement is approved, it will be shipped at no additional cost.

Contact

Owner: MANJU GOSWAMI

Email: sarmajyotirmoy2@gmail.com